OMICAM Help Center / OMICAM 支援中心

My Quick Release is broken

The current quick release is strong enough.

However, should you have the problem of Quick release, please leave your message with
(1) Your Contact Info (Name/Phone/Address)
(2) Your OmiCam Serial number
We will ship out the backup Quick Release for you.


---------The following is archived.---------

The first lot production of our quick release, we found the original process might affect the strength of the structure.
We have phase in the new process to overcome this problem. 
If you have the problem of Quick release, please leave your message with
(1) Your Contact Info (Name/Phone/Address)
(2) Your OmiCam Serial number
We will ship out the backup Quick Release for you.

For Kickstarter/Indiegogo backers, we will ship out the repair kit for you with 2 Quick Release inside.
The shipment process starts from 9/26~10/5.
It will take around 2 weeks to your place. 

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